FAQs

Is shipping free?

Yes, U.S orders are always free.

Do you ship internationally?

Unfortunately we do not ship internationally. We do however plan to in the future. 

When will you restock an item?

We try to restock items as quickly as we can. We will always announce restocks via our instagram page. 

How long will it take to receive my order? 

Orders are usually processed between 2-3 business days. Once shipped most domestic orders in the U.S can take anywhere from 2-7 business days to arrive depending on delivery destination and efficiency of your local post office service. Please note, orders placed after 12:00 pm EST on Fridays and over the weekend will be processed 2-3 business days from the following business day. We do not ship on weekends or holidays. 

You are responsible for entering the correct delivery address for your package. Any returned packages will be subject to a shipping fee to be shipped a second time. Eleven-E is not responsible for any stolen packages.